The Régie du logement is now called

the Tribunal administratif du logement.

Important changes to the Tribunal's rules of operation
are also in effect.

 

The Tribunal administratif du logement has made available new forms that incorporate the legislative amendments that entered into force on August 31, 2020. We ask you to no longer use the previous versions since the information appearing therein does not comply with the new legal obligations, in particular, with regard to notification of an application.

Please view the following video clips to learn about the new rules to be observed.

Act respecting the Administrative Housing Tribunal

QUESTIONS-ANSWERS

Fast access

Processing status of your case Filing an Application to the Tribunal Calculation 2021 Tool Documents Related to Your Case

Summaries of decisions

The Tribunal makes summaries of decisions on various topics available to you.

That tool could be useful to prepare your application or as part of a conciliation session. For example, it could help you estimate the amount of damages to which you are entitled or the nature of the orders likely to be issued by the Tribunal.

Other topics

If need be, you can consult other decisions with regard to dwelling leases by using the search engine (in French only) available free of charge on the SOQUIJ website.

For best results, simply select a tribunal (e.g., Tribunal administratif du logement), and enter French key words such as “bruit” (noise), “moisissure” (mould), “zoothérapie” (animal therapy), “résiliation” (resiliation), “expulsion” (eviction), etc.

Fast access

Processing status of your case Filing an Application to the Tribunal Calculation 2021 Tool Documents Related to Your Case

UPDATE

Restricted access to Tribunal administratif du logement offices

Please note that, from December 17, 2020 to February 8, 2021, our information services will be available online and by telephone only.

*** Please do not come to our offices if you experience symptoms associated with Covid-19 or if you see someone who has these symptoms. We thank you for your collaboration.

MANDATORY WEARING OF FACE COVERING

In accordance with the measures introduced by Order in Council 810-2020 dated July 15, 2020, the wearing of a mask or tightly fitting cloth that covers the nose and the mouth is mandatory to enter into and move around the premises of the Tribunal administratif du logement.

The face covering may be removed inside hearing rooms. Since the sanitary measures taken by the Tribunal administratif du logement allow it, an administrative judge may require the removal of the face covering during a hearing when the judge deems it necessary for the sound administration of justice.

In-person information services by appointment

The Tribunal administratif du logement has resumed in-person information services starting since June 15, 2020.

In order to respect social distancing rules and ensure the health and safety of all, those services are offered by appointment only.

Go to our online appointment service to make an appointment to meet with an information clerk to be informed of your rights and obligations under a lease for a dwelling.

Additionally, the Tribunal administratif du logement is maintaining its telephone information service and a range of online services.

Hearings

Please note that the Tribunal may impose the use of technological means when holding a hearing if the parties have those means and the technological environment supporting the Tribunal's activities permits it.

SUSPENSION OF THE EFFECTS OF CERTAIN DECISIONS

Repossession of a dwelling | Eviction

Ministerial Order 2020-005 dated 17 March 2020 has been revoked on July 20, 2020 (Ministerial Order 2020-052 of the Minister of Health and Social Services dated July 19, 2020).

The measure for suspending the effects of any decision by the Tribunal administratif du logement or any judgment by a tribunal rendered since March 1, 2020 and authorizing the repossession of a dwelling or ordering the eviction of the lessee of a dwelling has been therefore lifted accordingly.

Conciliation service

The conciliation service is maintaining its activities remotely to allow you to settle your case quickly. For more information, please contact us by email at conciliation@tal.gouv.qc.ca or see the Conciliation between Lessor and Lessee section of our website.

Visiting a dwelling

If a dwelling is to be visited, the lessor and the prospective lessee should ensure that the recommended health measures are respected. In particular, they should remain a minimum distance of two metres apart, and wash their hands before entering and on leaving the dwelling. Everyone should avoid touching objects or furniture in the dwelling. Where possible, a single prospective lessee should visit the dwelling and the duration of the visit should be limited. The lessor should also ensure that all door handles touched during the visit are disinfected.

Access to our offices

Access to Tribunal administratif du logement offices is currently restricted to parties summoned to a hearing or who have an appointment with our information service for citizens.

You are invited to consult the Online Services section to verify the processing status of your case, file an application, submit a document to the Tribunal or make an appointment with our information service for citizens. For assistance in preparing an application or to be informed of your rights and obligations under a lease for a dwelling, it is also possible to reach our telephone information service:

Montréal, Laval and Longueuil

514 873-BAIL (2245)

Other regions

1 800 683-BAIL (2245)

Fast access

Processing Status of Your Case Filing an Application to the Tribunal Calculation 2021 Tool Documents Related to Your Case

Your Application Online

After the filing of an application at the Tribunal administratif du logement, you have the possibility to follow-up the file on-line.

Follow-up of a file at the Tribunal administratif du logement (in French only)

Fast access

Processing status of your case Filing an Application to the Tribunal Calculation 2021 Tool Documents Related to Your Case

Info offices

Some information will reload on the choosing of a city

Office opening hours :

Monday to Friday between 8:30 am and 12 pm and between 1 pm and 4:30 pm, except Wednesday where the office opens at 10 am

Our in-person information services are available by appointment only.

 

Make an appointment

Access our online services

Important notice

COVID-19: Restricted access to Tribunal administratif du logement offices

Please note that, from December 17,  2020 to February 8,  2021, our information services will be available online and by telephone only.

Make an appointment

Please do not come to our offices unless you have an appointment with our in-person information service or have been summoned to appear before the Tribunal, in which case, you must identify yourself to that end.

Note that the Tribunal administratif du logement continues to offer telephone information services, as well as a complete range of online services.

Find the nearest office!

Notices

Whether you are a lessor or a lessee, the Tribunal administratif du logement proposes some models of notices, which, depending on the situation, must be sent to the other party in order to comply with the obligations provided for by laws and regulations.

Certain forms are also suggested where you need to contact the Tribunal.

Consult this section to find all the models available.

You wish to complete a notice?

See all available notices

Frequent questions

View all frequently asked questions

  • My joint tenant left the premises. May I remain in the dwelling by paying only my share of the rent?

    Lease

    The landlord has the right to receive the total amount of the rent. If he receives only a part of it, he can ask for the cancellation of the lease.

    For more information, see the section:

    Joint Tenancy

  • I cannot be present at the hearing so what must I do?

    Hearing

    I must obtain a postponement of the hearing to a later date and for that I must obtain the written consent of the other party and file it at the Régie.

    If I cannot obtain that consent, I can send a mandatary who will ask for the postponement or I can write to the Régie du logement and ask for the postponement of the case. The reasons for the asked postponement must be indicated. It would be well advised to remit a copy of that letter to the other party.

    Except in the case where I have the consent of the other party, the commissioner must decide if he accepts or rejects the asked postponement.

    For more information, see the section:

    Preparing for a Hearing

  • Because of the pandemic, my dwelling is not ready. I have been refused access to my dwelling. What can I do?

    Lease

    Notwithstanding the applicable law, in these circumstances, we urge the parties to try to come to an agreement on the delivery date of the dwelling.

    A lessee who cannot take possession of their dwelling on the agreed date may be able to claim damages and material and moral interests from the lessor (e.g., storage of belongings, additional moving costs, lodging, trouble and inconvenience, repayment of rent paid, etc.). The lessee will also be eligible for a refund of rent paid, under article 1699, C.C.Q. The lease may also be broken if a lessee who cannot access their dwelling in order to occupy it suffers serious harm, under article 1863, C.C.Q.

    According to article 1854, C.C.Q., the lessor is obliged to deliver the dwelling to the lessee in good condition on the agreed date. This is an obligation of result, and the lessor can only be released from it in the event of force majeure. For example, the ice storm in 1998 was deemed to be force majeure. If the pandemic caused by COVID-19 is deemed to be force majeure by the court and depending on the evidence it examines, the lessor may be released from the obligation to deliver the dwelling on the agreed date.

  • What is the rate increase determined by the Régie du logement this year?

    Increase

    There is no fixed rate increase applied by the Régie du logement. Each case is treated specifically. The Régie takes into account, in calculating the rent variation, the income of the building and the municipal and school taxes, the insurance bills, the energy costs, maintenance and service costs. Also, it sees to apply a return on capital expenditures, if there were such expenditures, and indexes the net income of the building.

    In order to calculate precisely the rent variation for a dwelling, see the section:

    Calculation for the Fixing of Rent

  • If a tenant refuses the rent increase asked by the landlord, can he force the tenant to move?

    Increase

    No. If the tenant refuses the rent increase, the landlord will have to go at the Régie du logement to file an Application to modify the lease. It is a different case if the building was built or transformed five years ago or less.

    For more information, see the section:

    Renewal of the Lease and Fixing of Rent

  • What about the new lessee, who will not be able to take possession of the dwelling?

    Lease

    In these circumstances, the lessee can probably ask to break the lease or claim damages (e.g., storage of belongings, additional moving costs, lodging, trouble and inconvenience, etc.) from the lessor who was unable to deliver the dwelling on the expected date*.

    * Art. 1854, C.C.Q.

News

See all news
January 20 2021

Calculation of the 2021 rent increase

Part of category Lodging

Montréal, January 20, 2021 – The Tribunal administratif du logement has established the applicable percentages.

See full article Calculation of the 2021 rent increase
January 13 2021

Dissemination of the applicable percentages to the fixing of rent

Part of category Lodging

On Wednesday, January 20, 2021, the applicable percentages will be established for the purpose of calculating the 2021 rent increases.

See full article Dissemination of the applicable percentages to the fixing of rent
September 17 2020

2019-2020 annual management report

Part of category Appartment

September 17, 2020 – The 2019-2020 annual management report of the Régie du logement was tabled in the National Assembly on Septem

See full article 2019-2020 annual management report