UPDATE

*** Please do not come to our offices if you experience symptoms associated with Covid-19 or if you see someone who has these symptoms. We thank you for your collaboration.

MANDATORY WEARING OF THE MEDICAL MASK

The continuous wearing of a medical mask is now mandatory at all times in the offices of the Tribunal administratif du logement. Unless authorization has otherwise been obtained from the Tribunal, a medical mask must also be worn at all times in the courtrooms.

A medical mask will be given to citizens who do not have one at the entrance to the offices.

This is in addition to the preventive measures already put in place by the Tribunal. Hand washing, as well as respecting physical distancing and respiratory hygiene remain essential to limit the spread of the coronavirus disease COVID-19.

Restricted access to the offices of the Tribunal administratif du logement

Our in-person information services are now available by appointment in all of our offices, except those located in a red zone (Level 4 – Maximum Alert).

Make an appointment.

For assistance in filing an application or for information regarding your rights and obligations under the lease of a dwelling, contact our telephone information service:

Montréal, Laval and Longueuil

514 873-BAIL (2245)

Other regions

1 800 683-BAIL (2245)

Use our online services to file an application, submit documents to the Tribunal or view the status of your case.

Visiting a dwelling

Despite the tightening of measures concerning gatherings in private seniors’ residences and what takes their place, visits to housing for the purposes of sale or rental remain permitted in accordance with Order in Council 1020-2020 adopted on September 30, 2020.

If a dwelling must be visited, the lessor and the potential lessee must ensure they follow the recommended health guidelines.

Hearings

Please note that the Tribunal may impose the use of technological means when holding a hearing if the parties have those means and the technological environment supporting the Tribunal's activities permits it.

Conciliation service

The conciliation service is maintaining its activities remotely to allow you to settle your case quickly. For more information, please contact us by email at conciliation@tal.gouv.qc.ca or see the Conciliation between Lessor and Lessee section of our website.

Fast access

Processing Status of Your Case Filing an Application to the Tribunal Calculation 2021 Tool Documents Related to Your Case

Joint application – Private seniors’ residences

The Act respecting the Administrative Housing Tribunal now allows two lessees or more from the same private seniors’ residence to address the Tribunal via a joint application when the sole object of the application is to

  • obtain a rent reduction based on the lessor’s failure to provide one or more services included in their respective lease; or
  • have declared, in the interest of public order, the nullity of clauses whose effects are substantially the same and which are stipulated in their respective lease.

Upon receiving a joint application, the Tribunal will convene the parties to a management conference in order to inquire about the situation of the other lessees at the private seniors’ residence.

If the Tribunal notes that the rights or interests of other lessees at the residence are liable to be affected by a clause whose effects are the same as those sought by the joint application or by the loss of a service sought by the application, the Tribunal must order that the lessees be impleaded and notified of the application, of the decision ordering that they be impleaded and of an explanatory notice. The lessees may at any time object to being impleaded and no longer be a party to the application.

The Tribunal can also order the operator of the private seniors’ residence to send a copy of the joint application to the health and social services centre that performs duties related to the certification of the residence and, as required, the Tribunal will also send a copy of the final decision to the centre.

Throughout the proceedings, a lessee who is a party to the joint application may be assisted by a community organization to which the government has granted a mandate to assist lessees from private seniors’ residences.

To learn more about filing a joint application, see the Joint application – Private seniors’ residences section.

Fast access

Processing status of your case Filing an Application to the Tribunal Calculation 2021 Tool Documents Related to Your Case

The Régie du logement is now called

the Tribunal administratif du logement.

Important changes to the Tribunal's rules of operation
are also in effect.

 

The Tribunal administratif du logement has made available new forms that incorporate the legislative amendments that entered into force on August 31, 2020. We ask you to no longer use the previous versions since the information appearing therein does not comply with the new legal obligations, in particular, with regard to notification of an application.

Please view the following video clips to learn about the new rules to be observed.

Act respecting the Administrative Housing Tribunal

QUESTIONS-ANSWERS

Fast access

Processing status of your case Filing an Application to the Tribunal Calculation 2021 Tool Documents Related to Your Case

Information related to evictions to divide the dwelling, enlarge it substantially or change its destination.

For a limited time, citizens who wish to learn more about their rights and obligations in cases of eviction may ask to be contacted by the information service of the Tribunal to obtain answers to their questions. An information clerk will contact the citizen within two business days.

The Tribunal’s telephone information service has also been adjusted to make it easier for citizens to obtain information on this subject.

I would like to be contacted by the information service regarding a question about evictions to divide the dwelling, enlarge it substantially or change its destination.

Fast access

Processing status of your case Filing an Application to the Tribunal Calculation 2021 Tool Documents Related to Your Case

Info offices

Some information will reload on the choosing of a city

Office opening hours :

Monday to Friday between 8:30 am and 12 pm and between 1 pm and 4:30 pm, except Wednesday where the office opens at 10 am

Access our online services

Important notice

COVID-19: Restricted access to offices

Our in-person information services are available in all of our offices, with the exception of those located in the red zone (Level 4 – Maximum Alert). Make an appointment.

The telephone information service and the full range of online services are available.

Please do not come to our offices unless you have been asked to attend an appointment with our in-person information service or have been summoned to appear before the Tribunal and to identify yourself.

Find the nearest office!

Notices

Whether you are a lessor or a lessee, the Tribunal administratif du logement proposes some models of notices, which, depending on the situation, must be sent to the other party in order to comply with the obligations provided for by laws and regulations.

Certain forms are also suggested where you need to contact the Tribunal.

Consult this section to find all the models available.

You wish to complete a notice?

See all available notices

Frequent questions

View all frequently asked questions

  • My joint tenant left the premises. May I remain in the dwelling by paying only my share of the rent?

    Lease

    The landlord has the right to receive the total amount of the rent. If he receives only a part of it, he can ask for the cancellation of the lease.

    For more information, see the section:

    Joint Tenancy

  • I cannot be present at the hearing so what must I do?

    Hearing

    I must obtain a postponement of the hearing to a later date and for that I must obtain the written consent of the other party and file it at the Régie.

    If I cannot obtain that consent, I can send a mandatary who will ask for the postponement or I can write to the Régie du logement and ask for the postponement of the case. The reasons for the asked postponement must be indicated. It would be well advised to remit a copy of that letter to the other party.

    Except in the case where I have the consent of the other party, the commissioner must decide if he accepts or rejects the asked postponement.

    For more information, see the section:

    Preparing for a Hearing

  • Because of the pandemic, my dwelling is not ready. I have been refused access to my dwelling. What can I do?

    Lease

    Notwithstanding the applicable law, in these circumstances, we urge the parties to try to come to an agreement on the delivery date of the dwelling.

    A lessee who cannot take possession of their dwelling on the agreed date may be able to claim damages and material and moral interests from the lessor (e.g., storage of belongings, additional moving costs, lodging, trouble and inconvenience, repayment of rent paid, etc.). The lessee will also be eligible for a refund of rent paid, under article 1699, C.C.Q. The lease may also be broken if a lessee who cannot access their dwelling in order to occupy it suffers serious harm, under article 1863, C.C.Q.

    According to article 1854, C.C.Q., the lessor is obliged to deliver the dwelling to the lessee in good condition on the agreed date. This is an obligation of result, and the lessor can only be released from it in the event of force majeure. For example, the ice storm in 1998 was deemed to be force majeure. If the pandemic caused by COVID-19 is deemed to be force majeure by the court and depending on the evidence it examines, the lessor may be released from the obligation to deliver the dwelling on the agreed date.

  • What is the rate increase determined by the Régie du logement this year?

    Increase

    There is no fixed rate increase applied by the Régie du logement. Each case is treated specifically. The Régie takes into account, in calculating the rent variation, the income of the building and the municipal and school taxes, the insurance bills, the energy costs, maintenance and service costs. Also, it sees to apply a return on capital expenditures, if there were such expenditures, and indexes the net income of the building.

    In order to calculate precisely the rent variation for a dwelling, see the section:

    Calculation for the Fixing of Rent

  • If a tenant refuses the rent increase asked by the landlord, can he force the tenant to move?

    Increase

    No. If the tenant refuses the rent increase, the landlord will have to go at the Régie du logement to file an Application to modify the lease. It is a different case if the building was built or transformed five years ago or less.

    For more information, see the section:

    Renewal of the Lease and Fixing of Rent

  • What about the new lessee, who will not be able to take possession of the dwelling?

    Lease

    In these circumstances, the lessee can probably ask to break the lease or claim damages (e.g., storage of belongings, additional moving costs, lodging, trouble and inconvenience, etc.) from the lessor who was unable to deliver the dwelling on the expected date*.

    * Art. 1854, C.C.Q.

News

See all news
January 20 2021

Calculation of the 2021 rent increase

Part of category Lodging

Montréal, January 20, 2021 – The Tribunal administratif du logement has established the applicable percentages.

See full article Calculation of the 2021 rent increase
January 13 2021

Dissemination of the applicable percentages to the fixing of rent

Part of category Lodging

On Wednesday, January 20, 2021, the applicable percentages will be established for the purpose of calculating the 2021 rent increases.

See full article Dissemination of the applicable percentages to the fixing of rent
September 17 2020

2019-2020 annual management report

Part of category Appartment

September 17, 2020 – The 2019-2020 annual management report of the Régie du logement was tabled in the National Assembly on Septem

See full article 2019-2020 annual management report