Tribunal administratif du logement
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The Tribunal makes summaries of decisions on various topics available to you.
That tool could be useful to prepare your application or as part of a conciliation session. For example, it could help you estimate the amount of damages to which you are entitled or the nature of the orders likely to be issued by the Tribunal.
The following examples of judgements are provided for information purposes only.
Several factors can influence an administrative judge’s decision. For example, a clause provided for in the lease, the relevance and quality of the evidence provided, etc. In summary, each case is different and each decision depends on the evidence submitted to the Tribunal.
Issue
Divided co-ownership
Non-compliance with the declaration of co-ownership (animals prohibited)
Noise
The syndicate of co-owners seeks the resiliation of the lease.
The lease is resiliated.
The syndicate is substituted for the lessor’s rights in accordance with article 1079 of the Civil Code of Québec.
Conjugal arguments are frequent and take place at night. This constitutes abnormal inconveniences that are beyond the limit of tolerance.
There are several prejudices:
The declaration of co-ownership prohibits the presence of animals.
The dog’s presence causes the syndicate serious prejudice: accumulation of excrements on the balcony, odours, frequent barking.
Syndicat Terrasse Chavoin c. Romain (June 21, 2018)
The lessee disrupts the peaceful enjoyment of the other occupants of the building.
Private residence for autonomous and semi-autonomous seniors
Agressive behaviour of the lessee
Physical and verbal abuse
The lessor seeks:
The lessee is agressive, has regular altercations with other residents, insults people and makes inappropriate and hurtful comments.
Some people forego eating in the cafeteria and participating in activities because of the lessee's actions.
This situation creates an abnormal increase in building management for the lessor who must constantly manage complaints and conflicts surrounding the lessee's conduct.
The lessee's "victims" need to feel protected in the residence, which is a special living environment.
8168091 Canada inc. (Résidences Soleil Manoir Plaza) c. Lechasseur (October 29, 2018)
Construction site located in front of the building
Lessees seek:
(monthly rent is $1,416)
The administrative judge awards the lessees:
The work has caused a lot of noise and dust.
The lessees were disturbed by the snow removal of the site, which was carried out during the night or early in the morning.
Existence of serious and recurrent noise problems.
Loss of actual, significant and substantial enjoyment of the leased premises for the duration of the lease, i.e. from June 1, 2016, to June 30, 2017.
Guillemette c. Façades du Mesnil Phase 2 (December 18, 2018)
The lessor lives on the ground floor of the building (duplex).
Harassment (art. 1902 C.C.Q.)
The lessee seeks damages and punitive damages.
(monthly rent $565)
The administrative judge awards the lessee:
The Tribunal has the power to punish harassment only if its purpose is to restrict the enjoyment of the premises or to obtain the lessee's departure.
The harassment of the lessee by the lessor manifests itself in several ways:
Ringuette c. Strunzinsky (February 4, 2019)
The lessee smokes in the common areas of the building.
Odour
Article 2 (7) of the Tobacco Act states that smoking is prohibited in the common areas of residential buildings comprising six or more dwellings.
The lessee prevents other occupants of the building from enjoying the peaceful enjoyment of the premises:
Immobilière Cap 21 inc. c. Depelteau (February 6, 2019)
Overcrowded dwelling
4 ½ dwelling occupied by 5 people (family comprises 2 adults and 3 children)
Disruptions in enjoyment caused by lessees (noise and improper use of parking area)
The lease is not resiliated.
The total surface area of the living spaces of a dwelling must be at least 8.5 m2 per person who lives in it (art. 42 of the Montreal By-law concerning the sanitation, maintenance and safety of dwelling units (03-096)).
Missing information: total area of lessees' dwelling.
There is no evidence of constant, excessive and unreasonable noise.
9322-1836 Québec inc. c. Nganga (March 5, 2019)
Excessive noise on a regular and recurring basis
Unauthorized use of private parking space
The unit is a private unit of a building held in divided co-ownership (condo).
The lessee and her guests sing and dance to very loud music and also scream, disturbing the peaceful enjoyment of the other occupants of the building.
Lack of cooperation from the lessee.
SDC phase 47-GR03-bloc190 (Kabura) c. Touré (March 6, 2019)
Harassment
Endless repair work
The lessee seeks $15,000 in punitive damages.
The Régie awards the lessee $5,000 in punitive damages.
The lessee was harassed by the lessor, who sought, through his repeated actions, to evict him from the dwelling he had occupied for nearly 30 years.
For example, noise emanating from the dwelling of the lessor, who occupies the building (duplex), is considered abnormal: constant knockings, incessant shouting of children, endless repair work.
Doiron c. Mohd Chowdhury (July 31, 2019)
The lessee has a cat, even though animals are prohibited.
The lessee applies for:
The lessor applies for:
The Régie dismisses the lessor’s application and awards the lessee $500 in punitive damages.
The fact that the lessor deliberately cut the water in the dwelling to force the lessee to modify the lease constitutes harassment.
The lessor’s action was done to restrict the lessee’s right to peaceable enjoyment of the premises and is reprehensible.
The lessee is in breach of the lease by having a cat for companionship and not for the purposes of pet therapy.
To obtain the resiliation of the lease, the lessor had to prove that this situation caused him serious injury, which he did not do.
Horatius c. Viau (August 21, 2019)
Aggressive behaviour
Threats
The lessor applies for resiliation of the lease.
The lessee goes around armed with a long stick and does not hesitate to use violence to take revenge.
His behaviour is violent and incompatible with his obligation of good faith in his dealings with the lessor and its representatives.
The risk he poses disrupts the peaceful enjoyment of the other lessees.
All these facts establish that he causes the lessor serious prejudice.
Cap Reit GP inc., s.e.c./Cap Reit c. McCorquodale Alton (December 12, 2019)
Drug use
Drug trafficking
Acts of violence
Bedbugs
Cockroaches
The lessor applies for the resiliation of the lease.
The lessee allows his dwelling and the common areas of the building to be used as meeting places for the purchase and use of drugs and for the abuse of alcohol.
The lessor suffers serious prejudice given the magnitude, frequency and seriousness of the disruptive behaviour of the lessee and the persons he allows to have access to the leased premises.
The lessee refuses to collaborate in the eradication of bedbugs and cockroaches present in the dwelling.
Habitations populaires de Parc Extension c. St-Amour (December 18, 2019)
Fight
The lessor applies for resiliation of two leases.
The Régie suspends the resiliation of the leases in question and orders the two lessees to keep the peace and refrain from physically attacking the other lessees of the building.
Two lessees living in separate dwellings got into a fight.
This single event caused serious prejudice to the lessor, who has an obligation to provide all the lessees of the building with a certain peace of mind and a secure environment.
Since the fight, the lessees have not seen each other again or engaged in any further improper behaviour.
Office municipal d’habitation de Prévost c. Therrien (January 6, 2020)
Access to the leased premises
Lack of notification
Privacy
The lessors apply for:
The Tribunal awards the lessee:
The lessors are entitled to:
Lessors are not entitled to enter a dwelling, even after knocking, without giving lessees 24 hours’ prior notification, unless there is an emergency.
The lessor invaded the lessee’s privacy by entering her dwelling without authorization on several occasions.
He also had no right to decide to take the lessee’s dog to a shelter.
Grant c. Gravel (August 20, 2020)
Disturbance to enjoyment caused by another lessee
Racist comments made by the representative of the lessor
(monthly rent is $396)
The lessee does not have the full enjoyment of her dwelling as a result of her neighbours’ behaviour and actions.
Due to the noise, the lessee cannot use one of the rooms in her dwelling.
The lessor’s representative made racist comments about the lessee’s son, which were also directed at the lessee.
Moral damages must be related to factors such as stress, anxiety, or other miscellaneous constraints, caused by the lessor’s behaviour and not to the loss of enjoyment, which is compensated by the rent reduction.
Arcuri c. Coopérative Belles-Fleurs (September 28, 2020)
Seniors’ residence
Physical and verbal violence
Safety of the other occupants
Sanitation of the leased premises
The lessor sought :
The lease was resiliated.
The lessee is bound to pay the agreed rent and to use the property with prudence and diligence during the term of the lease and keep the dwelling in clean condition.
In addition, he or she must comply with the obligations imposed by law with respect to the safety and sanitation of leased premises.
The lessee’s behaviour was aggressive, threatening, and totally inappropriate towards the lessor’s employees and the other lessees in the residence.
The lessee did not maintain the dwelling adequately by refusing to clean and keep the premises clean, thereby hindering the eradication of vermin.
This behaviour compromised the safety of the immovable’s other occupants and the employees.
Résidences Soleil Pointe-aux-Trembles c. Lirette (January 14, 2021)
Disturbances to enjoyment
Mental disorder
Social services worker
The Tribunal:
Given that the occupants of the dwelling are receiving social services follow-up in connection with their mental health problems, it is preferable to render various orders rather than to terminate the lease.
The lessee was not a victim of harassment or intimidation by the lessor.
Delli Quadri c. Ratté (January 21, 2021)
Surveillance camera
The Tribunal orders the lessee to:
The lessee must have good reasons or obtain the lessor’s permission to install cameras that extend beyond the rented property.
The lessee may not capture images of the street, which is a space shared by all the residents of the mobile home park.
The sections of the by-law appended to the lease are reasonable since they aim to ensure a safe and pleasant environment. In addition, they are based on the lessor’s management rights.
Domaine des maisons modulaires Deux-Montagnes inc. c. Bernier (February 2, 2021)
The Tribunal dismisses the applications of the lessee and the lessors.
The lessors apply for the resiliation of the lessee's lease because of a conflict between him and another lessee. They affirm that the situation causes them serious injury in the management of their immovable. They have installed a surveillance camera in the hallway where the dwellings of the two lessees are located.
The camera is set up in one of the common areas of the immovable. It is not directed at the door of the lessee's dwelling and its purpose is not to observe his comings and goings. The evidence does not establish a violation of the lessee's privacy or that the situation justifies an award of moral damages.
There is no reason to resiliate the lease because the lessors have not established that the lessee's behaviour has caused them serious injury.
Boulianne c. Flaux (November 3, 2021)
Access to dwelling
Lessee’s belongings removed
Peaceful enjoyment of leased premises
The lessee applied for:
(monthly rent is $950)
The Tribunal awarded the lessee:
The lessor’s mandatary behaved reprehensibly. He entered the lessee’s dwelling without authorization before the end of the lease. He removed and threw out the property that was still there. He did not try to contact the lessee for confirmation that the property had no value and that he could dispose of it.
The lessor’s mandatary violated the lessee’s right to privacy, to the peaceful enjoyment and free disposition of his property, to the inviolability of his home, and to respect for his private property. As there was an unlawful and intentional interference with a right under the Charter of human rights and freedoms, the lessee was entitled to punitive damages.
Weill c. 9123-8584 Québec inc. (November 18, 2021)
Dwelling of 65 square metres inhabited by 9 persons (family of 2 adults and 7 children)
Resiliation of the lease
The dwelling of 65 square metres at issue is inhabited by 9 persons: a family of 2 adults and 7 children.
The lessee has contravened the municipal by-law. Each occupant of the dwelling has 7 square metres at his or her disposal, whereas the minimum provided in the by-laws is 8.5 square metres.
The overcrowding of the dwelling has caused serious injury to the lessor, due to the irremediable deterioration of his immovable.
The lessee and his family were also responsible for persistent, repeated, abnormal, and excessive problems that bothered the neighbours, depriving them of the peaceable enjoyment of their own dwellings.
The moral damages claimed by the lessor are extracontractual damages that cannot be granted in an application concerning a residential dwelling before the Tribunal administratif du logement.
David c. Abbas Chaudry (January 20, 2022)
Excessive noise caused by work in the building
Telework
Resiliation agreement
Defect of consent
(monthly rent of $1,825)
The Tribunal grants the lessee:
The lessee had to work from her dwelling because of the COVID-19 pandemic. She suffered a loss of peaceful enjoyment of the premises because of abnormal and recurring noise caused by work in the building. The work, which lasted three months, hampered the performance of her work and caused her numerous inconveniences.
The lessee had to quickly leave the premises to be able to continue to work in a quiet environment. She was forced to sign a lease resiliation agreement and pay the penalties demanded by the lessor so that she could move quickly. Because her consent was vitiated, she is entitled to the restitution of the relocation indemnity she paid to the lessor.
Laplante c. Groupe immobilier Lyndalex (January 26, 2022)
Major work
Safety obligation
The lessor appeals from:
The lessor’s appeal is dismissed.
The lessee is entitled to a rent reduction proportionate to the serious inconveniences caused by major work, even though the lessor was required to carry out that work as a result of its obligations of maintenance and security.
The necessary and inevitable nature of major work carried out on an immovable does not make the associated inconvenience normal.
Although the lessor did not commit a fault, the lessee is nevertheless entitled to compensation by means of a rent reduction. The lessee’s choice to rent a dwelling in an older immovable does not constitute a waiver of that right.
Structures métropolitaines SMI inc. c. Lemieux (March 21, 2022)
Condition of the dwelling
Renovation work
The lessee (file 1) applied for:
The lessees (file 2) applied for:
(monthly rent in both files is $400)
In file 1, the Tribunal awarded the lessee:
In file 2, the Tribunal awarded the lessees:
The lessor regularly and constantly harassed all the lessees and was often aggressive with them. He escalated his actions in order to restrict their right to the peaceful enjoyment of the leased premises and to convince them to leave.
The lessor’s actions caused the lessees moral distress, constant stress, severe anxiety, and the loss of peaceful enjoyment of the premises for 18 months.
Yule c. Roussy* (December 7, 2021)
* Corrected on July 18, 2022
Conditions of lease
Right to access yard
Loss of use
Conduct of lessors' son
(monthly rent of $472)
The parties were bound by a lease for a dwelling; section E of the lease form included the right to access the yard, with no precisions or limitations.
For 15 years, the lessee maintained the back yard and planted flowerbeds. The situation changed when the lessors' son moved into another dwelling in the immovable in July 2019. The lessee had to cease all her gardening activities because of the son's attitude and the transformation of the yard.
The expression [TRANSLATION] "access to the yard" used in the lease is non-exhaustive and it is not necessary to note a use of the premises that the lessors allow.
The lessee had a real right to use the back yard to enjoy her gardening activities. She is entitled to a rent reduction of $50 for each of the months she was deprived of this use.
The lessors, who never expressed disapproval of the actions or conduct of their son, are condemned to pay moral and punitive damages to the lessee.
Roy c. Rebelo de Andrade (September 6, 2022)
Lessor's conduct
Power cut
Right to maintain occupancy
(monthly rent of $510, including electricity)
and
The lessor, who wanted to repossess the dwelling, took multiple steps to incite the lessee to leave the premises.
The lessee is entitled to $1,500 in compensation for the trouble and inconvenience suffered because of the lessor's conduct, communications he had with her, and the fact that the electricity for the dwelling was cut off.
The lessee is also entitled to punitive damages because the lessor took the law into his own hands by trying to repossess his building by restricting the lessee's right to full enjoyment of her dwelling and to maintain occupancy.
Boulanger c. Dallaire (September 29, 2022)
Home daycare operated in the dwelling beneath the lessee’s dwelling
Excessive noise
Commercial use
The lessee seeks:
(monthly rent of $720)
The lessee is entitled to a rent reduction because she suffered loss of enjoyment of her dwelling due to frequent and abnormal noise from the daycare operated in the dwelling beneath hers.
The lessee is also entitled to moral damages, given the significant stress she suffered because of this noise.
The lessors have an obligation of result that consists in providing peaceful enjoyment of the leased premises. They should not have permitted the commercial use of the dwelling below the lessee’s dwelling, especially since the noise insulation in the building is not adapted to this type of use.
Cadena c. Singer (January 11, 2023)
Dwelling offered for lease on the Airbnb platform
Loss of enjoyment of the leased premises
(monthly rent of $1,980)
The lessee is entitled to a rent reduction to compensate for the loss of enjoyment of the premises resulting from the presence of clients of the Airbnb platform.
However, the lessee is not entitled to compensatory damages because she has not established that the lessor committed a fault. Indeed, the lessor took steps to correct the problem, in particular by obtaining the resiliation of the lease of the lessee who was leasing his dwelling through Airbnb.
Piccolo c. Timbercreek Asset Management Inc. (February 16, 2023)
Inviolability of the home
Punitive damages
The lessees apply for:
The Tribunal awards the lessees:
The lessor violated the inviolability of the lessees’ home. It entered their dwelling in their absence and caried out non-urgent repairs. The lessees, who had left the dwelling before the termination of the lease, had clearly expressed their desire that no one enter the dwelling in their absence without their authorization.
The fact that the dwelling was vacant does not change the lessor’s obligation to give the lessee a prior notice of 24 hours, except in case of emergency, before carrying out any work (art. 1931 C.C.Q.).
As there was an unlawful and intentional interference with a right protected by the Charter of human rights and freedoms, the lessees are entitled to punitive damages.
Plouffe c. Sovima investissement inc. (February 8, 2023)
Syndicate of co-owners
Jurisdiction of the Tribunal administratif du logement
Excessive noise, smell of cigarette and cannabis smoke
Breaches of the co-ownership by-laws
The syndicate of co-owners of the immovable where the dwelling is located applies for:
The application is dismissed.
The lessee leased a dwelling in an immovable held in co-ownership under the terms of a lease entered into with the lessor. The syndicate of co-owners received several complaints concerning noise and disturbances coming from festive evenings taking place in the dwelling, often late at night.
The legislature allows the syndicate of co-owners to override the lessors’ rights even though it is not a party to the lease (art. 1079 C.C.Q.). The Tribunal therefore has jurisdiction to hear the application for resiliation of the lease filed by the syndicate of co-owners.
The lessee’s obligation not to disturb the normal enjoyment of the other lessees extends to disturbances of enjoyment caused to a co-owner of the immovable where the dwelling is located.
The syndicate of co-owners did not establish that the lessee had disturbed the peaceful enjoyment of the other occupants of the immovable so as to warrant the resiliation of the lease.
By choosing to go and live in a residential complex located in the heart of downtown Montreal, the co-owners cannot expect to find the same tranquility as is usually associated with a single-family home in the suburbs.
Syndicat de la copropriété Roccabella c. Hazout (March 28, 2023)
Disturbances
Physical violence
The lessors applied for:
(monthly rent of $500)
The Tribunal dismissed:
The application for procedural limitations was premature.
The lessee, who applied for a rent reduction due to noise caused by renovation work performed by the lessors, music from the lessors’ dwelling, and the barking of a dog belonging to another lessee in the building, failed to establish that he suffered serious loss justifying a rent reduction.
The lessors, who wanted to repossess the lessee’s dwelling to live there but who did not meet the criteria set out in the law to do so, used undue pressure and even harassment towards the lessee so that he would leave the dwelling he had been living in for 10 years.
The lessee’s lease was resiliated because the punch in the face he gave one of the lessors was an unacceptable act of violence.
The lessor’s application was not abusive. They displayed no bad faith, carelessness, negligence or recklessness in exercising the remedy they brought against the lessee.
Laghribi c. Luu (June 12, 2023)
Note to reader: The above examples of decisions were selected and summarized by SOQUIJ. In rare instances, they may have been appealed from before a higher court. If you wish to cite one of those judgments before a tribunal, it is recommended that you check the plumitif of the courthouse in question.
If need be, you can consult other decisions with regard to dwelling leases by using the search engine (in French only) available free of charge on the SOQUIJ website. For best results, simply select a tribunal (e.g. Tribunal administratif du logement), and enter French key words such as “bruit” (noise), “moisissure” (mould), “zoothérapie” (animal therapy), “résiliation” (resiliation), “expulsion” (eviction), etc.
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