Summaries of decisions

Neighbourhood disturbances

The Tribunal makes summaries of decisions on various topics available to you.

That tool could be useful to prepare your application or as part of a conciliation session. For example, it could help you estimate the amount of damages to which you are entitled or the nature of the orders likely to be issued by the Tribunal.

Warning

The following examples of judgements are provided for information purposes only.

Several factors can influence an administrative judge’s decision. For example, a clause provided for in the lease, the relevance and quality of the evidence provided, etc. In summary, each case is different and each decision depends on the evidence submitted to the Tribunal.

Issue

Divided co-ownership

Non-compliance with the declaration of co-ownership (animals prohibited)

Noise

Summary of the application

The syndicate of co-owners seeks the resiliation of the lease.

Outcome

The lease is resiliated.

Reasons

The syndicate is substituted for the lessor’s rights in accordance with article 1079 of the Civil Code of Québec.

Conjugal arguments are frequent and take place at night. This constitutes abnormal inconveniences that are beyond the limit of tolerance.

There are several prejudices:

  • loss of lessees
  • loss of peaceable enjoyment of the co ownership
  • management complicated due to complaints

The declaration of co-ownership prohibits the presence of animals.

The dog’s presence causes the syndicate serious prejudice: accumulation of excrements on the balcony, odours, frequent barking.

Full judgment

Syndicat Terrasse Chavoin c. Romain (June 21, 2018)

 

Issue

The lessee disrupts the peaceful enjoyment of the other occupants of the building.

Private residence for autonomous and semi-autonomous seniors

Agressive behaviour of the lessee

Physical and verbal abuse

Summary of the application

The lessor seeks:

  • resiliation of the lease
Outcome

The lease is resiliated.

Reasons

The lessee is agressive, has regular altercations with other residents, insults people and makes inappropriate and hurtful comments.

Some people forego eating in the cafeteria and participating in activities because of the lessee's actions.

This situation creates an abnormal increase in building management for the lessor who must constantly manage complaints and conflicts surrounding the lessee's conduct.

The lessee's "victims" need to feel protected in the residence, which is a special living environment.

Full judgment

8168091 Canada inc. (Résidences Soleil Manoir Plaza) c. Lechasseur (October 29, 2018)

 

Issue

Construction site located in front of the building

Summary of the application

Lessees seek:

  • $350 per month in rent reduction
  • $2,000 in moral damages

(monthly rent is $1,416)

Outcome

The administrative judge awards the lessees:

  • $2,400 in rent reduction, which is equivalent to $200 per month
Reasons

The work has caused a lot of noise and dust.

The lessees were disturbed by the snow removal of the site, which was carried out during the night or early in the morning.

Existence of serious and recurrent noise problems.

Loss of actual, significant and substantial enjoyment of the leased premises for the duration of the lease, i.e. from June 1, 2016, to June 30, 2017.

Full judgment

Guillemette c. Façades du Mesnil Phase 2 (December 18, 2018)

 

Issue

The lessor lives on the ground floor of the building (duplex).

Harassment (art. 1902 C.C.Q.)

Summary of the application

The lessee seeks damages and punitive damages.

(monthly rent $565)

Outcome

The administrative judge awards the lessee:

  • $6,638 in damages
  • $2,500 in punitive damages
Reasons

The Tribunal has the power to punish harassment only if its purpose is to restrict the enjoyment of the premises or to obtain the lessee's departure.

The harassment of the lessee by the lessor manifests itself in several ways:

  • intolerance to noise
  • insults and intimidation
  • water interruptions
  • malicious actions
  • refusal to maintain her dwelling in a good state of repair
Full judgment

Ringuette c. Strunzinsky (February 4, 2019)

 

Issue

The lessee smokes in the common areas of the building.

Odour

Noise

Summary of the application

The lessor seeks:

  • resiliation of the lease
Outcome

The lease is resiliated.

Reasons

Article 2 (7) of the Tobacco Act states that smoking is prohibited in the common areas of residential buildings comprising six or more dwellings.

The lessee prevents other occupants of the building from enjoying the peaceful enjoyment of the premises:

  • causes strong, persistent and unpleasant cigarette smell in the building
  • allows cold air to enter the building in winter
  • hits the ramps and walls with her cane as she moves around
  • uses intimidation and insults
Full judgment

Immobilière Cap 21 inc. c. Depelteau (February 6, 2019)

 

Issue

Overcrowded dwelling

4 ½ dwelling occupied by 5 people (family comprises 2 adults and 3 children)

Disruptions in enjoyment caused by lessees (noise and improper use of parking area)

Summary of the application

The lessor seeks:

  • resiliation of the lease
Outcome

The lease is not resiliated.

Reasons

The total surface area of the living spaces of a dwelling must be at least 8.5 m2 per person who lives in it (art. 42 of the Montreal By-law concerning the sanitation, maintenance and safety of dwelling units (03-096)).

Missing information: total area of lessees' dwelling.

There is no evidence of constant, excessive and unreasonable noise.

Full judgment

9322-1836 Québec inc. c. Nganga (March 5, 2019)

 

Issue

Excessive noise on a regular and recurring basis

Unauthorized use of private parking space

Summary of the application

The syndicate of co-owners seeks the resiliation of the lease.

Outcome

The lease is resiliated.

Reasons

The unit is a private unit of a building held in divided co-ownership (condo).

The lessee and her guests sing and dance to very loud music and also scream, disturbing the peaceful enjoyment of the other occupants of the building.

Lack of cooperation from the lessee.

Full judgment

SDC phase 47-GR03-bloc190 (Kabura) c. Touré (March 6, 2019)

 

Issue

Harassment

Noise

Endless repair work

Summary of the application

The lessee seeks $15,000 in punitive damages.

Outcome

The Régie awards the lessee $5,000 in punitive damages.

Reasons

The lessee was harassed by the lessor, who sought, through his repeated actions, to evict him from the dwelling he had occupied for nearly 30 years.

For example, noise emanating from the dwelling of the lessor, who occupies the building (duplex), is considered abnormal: constant knockings, incessant shouting of children, endless repair work.

Full judgment

Doiron c. Mohd Chowdhury (July 31, 2019)

 

Issue

Harassment

The lessee has a cat, even though animals are prohibited.

Summary of the application

The lessee applies for:

  • $500 in material damages
  • $1,000 in moral damages
  • $1,000 in punitive damages

The lessor applies for:

  • resiliation of the lease
  • $300 in material damages
  • $1,580 in moral damages
  • $620 in reimbursement of his counsel fees
Outcome

The Régie dismisses the lessor’s application and awards the lessee $500 in punitive damages.

Reasons

The fact that the lessor deliberately cut the water in the dwelling to force the lessee to modify the lease constitutes harassment.

The lessor’s action was done to restrict the lessee’s right to peaceable enjoyment of the premises and is reprehensible.

The lessee is in breach of the lease by having a cat for companionship and not for the purposes of pet therapy.

To obtain the resiliation of the lease, the lessor had to prove that this situation caused him serious injury, which he did not do.

Full judgment

Horatius c. Viau (August 21, 2019)

 

Issue

Aggressive behaviour

Threats

Summary of the application

The lessor applies for resiliation of the lease.

Outcome

The lease is resiliated.

Reasons

The lessee goes around armed with a long stick and does not hesitate to use violence to take revenge.

His behaviour is violent and incompatible with his obligation of good faith in his dealings with the lessor and its representatives.

The risk he poses disrupts the peaceful enjoyment of the other lessees.

All these facts establish that he causes the lessor serious prejudice.

Full judgment

Cap Reit GP inc., s.e.c./Cap Reit c. McCorquodale Alton (December 12, 2019)

 

Issue

Drug use

Drug trafficking

Acts of violence

Bedbugs

Cockroaches

Summary of the application

The lessor applies for the resiliation of the lease.

Outcome

The lease is resiliated.

Reasons

The lessee allows his dwelling and the common areas of the building to be used as meeting places for the purchase and use of drugs and for the abuse of alcohol.

The lessor suffers serious prejudice given the magnitude, frequency and seriousness of the disruptive behaviour of the lessee and the persons he allows to have access to the leased premises.

The lessee refuses to collaborate in the eradication of bedbugs and cockroaches present in the dwelling.

Full judgment

Habitations populaires de Parc Extension c. St-Amour (December 18, 2019)

 

Issue

Fight

Summary of the application

The lessor applies for resiliation of two leases.

Outcome

The Régie suspends the resiliation of the leases in question and orders the two lessees to keep the peace and refrain from physically attacking the other lessees of the building.

Reasons

Two lessees living in separate dwellings got into a fight.

This single event caused serious prejudice to the lessor, who has an obligation to provide all the lessees of the building with a certain peace of mind and a secure environment.

Since the fight, the lessees have not seen each other again or engaged in any further improper behaviour.

Full judgment

Office municipal d’habitation de Prévost c. Therrien (January 6, 2020)

 

Issue

Access to the leased premises

Lack of notification

Privacy

Summary of the application

The lessee applies for:

  • resiliation of the lease
  • $5,000 in moral damages for invasion of her privacy and for trouble and inconvenience
  • $5,000 in punitive damages

The lessors apply for:

  • $1,587 for deterioration of the dwelling
  • $310 in compensation for re-rental
  • $5,000 for trouble and inconvenience
Outcome

The Tribunal awards the lessee:

  • $5,000 in moral damages
  • $5,000 in punitive damages

The lessors are entitled to:

  • $1,587 in material damages
  • $310 in compensation for re-rental
  • $1,000 for trouble and inconvenience
Reasons

Lessors are not entitled to enter a dwelling, even after knocking, without giving lessees 24 hours’ prior notification, unless there is an emergency.

The lessor invaded the lessee’s privacy by entering her dwelling without authorization on several occasions.

He also had no right to decide to take the lessee’s dog to a shelter.

Full judgment

Grant c. Gravel (August 20, 2020)

 

Issue

Disturbance to enjoyment caused by another lessee

Racist comments made by the representative of the lessor

Noise

Summary of the application

The lessee applies for:

  • rent reduction
  • $2,000 in moral damages
  • $1,000 in punitive damages

(monthly rent is $396)

Outcome

The Tribunal awards the lessee:

  • a monthly rent reduction of $20, for a total of $380
  • $2,000 in moral and punitive damages
Reasons

The lessee does not have the full enjoyment of her dwelling as a result of her neighbours’ behaviour and actions.

Due to the noise, the lessee cannot use one of the rooms in her dwelling.

The lessor’s representative made racist comments about the lessee’s son, which were also directed at the lessee.

Moral damages must be related to factors such as stress, anxiety, or other miscellaneous constraints, caused by the lessor’s behaviour and not to the loss of enjoyment, which is compensated by the rent reduction.

Full judgment

Arcuri c. Coopérative Belles-Fleurs (September 28, 2020)

 

Issue

 

Seniors’ residence

Physical and verbal violence

Safety of the other occupants

Sanitation of the leased premises

Summary of the application

The lessor sought :

  • to have the lease resiliated
Outcome

The lease was resiliated.

Reasons

The lessee is bound to pay the agreed rent and to use the property with prudence and diligence during the term of the lease and keep the dwelling in clean condition.

In addition, he or she must comply with the obligations imposed by law with respect to the safety and sanitation of leased premises.

The lessee’s behaviour was aggressive, threatening, and totally inappropriate towards the lessor’s employees and the other lessees in the residence.

The lessee did not maintain the dwelling adequately by refusing to clean and keep the premises clean, thereby hindering the eradication of vermin.

This behaviour compromised the safety of the immovable’s other occupants and the employees.

Full judgment

Résidences Soleil Pointe-aux-Trembles c. Lirette (January 14, 2021)

 

Issue

Disturbances to enjoyment

Mental disorder

Social services worker

Summary of the application

The lessor applies for:

  • resiliation of the lease

The lessee applies for:

  • an order against the lessor to cease harassing behaviour
Outcome

The Tribunal:

  • orders the lessee to keep the peace and not to disturb the peaceful enjoyment of the lessor’s premises
  • orders the lessee and the occupants of the dwelling to behave reasonably and respectfully towards the lessor and his family
Reasons

Given that the occupants of the dwelling are receiving social services follow-up in connection with their mental health problems, it is preferable to render various orders rather than to terminate the lease.

The lessee was not a victim of harassment or intimidation by the lessor.

Full judgment

Delli Quadri c. Ratté (January 21, 2021)

 

Issue

Surveillance camera

Privacy

Summary of the application

The lessor applies for:

  • specific performance of the lessee’s obligations
Outcome

The Tribunal orders the lessee to:

  • remove the surveillance cameras he installed
  • comply with the lessor’s by-laws
  • change the siding of his building or shed so that the colours are coordinated within a reasonable delay
Reasons

The lessee must have good reasons or obtain the lessor’s permission to install cameras that extend beyond the rented property.

The lessee may not capture images of the street, which is a space shared by all the residents of the mobile home park.

The sections of the by-law appended to the lease are reasonable since they aim to ensure a safe and pleasant environment. In addition, they are based on the lessor’s management rights.

Full judgment

Domaine des maisons modulaires Deux-Montagnes inc. c. Bernier (February 2, 2021)

 

Issue

Surveillance camera

Privacy

Summary of the application

The lessors apply for:

  • the resiliation of the lease

The lessee applies for:

  • $5,500 in moral and punitive damages
Outcome

The Tribunal dismisses the applications of the lessee and the lessors.

Reasons

The lessors apply for the resiliation of the lessee's lease because of a conflict between him and another lessee. They affirm that the situation causes them serious injury in the management of their immovable. They have installed a surveillance camera in the hallway where the dwellings of the two lessees are located.

The camera is set up in one of the common areas of the immovable. It is not directed at the door of the lessee's dwelling and its purpose is not to observe his comings and goings. The evidence does not establish a violation of the lessee's privacy or that the situation justifies an award of moral damages.

There is no reason to resiliate the lease because the lessors have not established that the lessee's behaviour has caused them serious injury.

Full judgment

Boulianne c. Flaux (November 3, 2021)

 

Issue

Access to dwelling

Lessee’s belongings removed

Peaceful enjoyment of leased premises

Summary of the application

The lessee applied for:

  • $11,665 in material damages
  • $2,500 in moral damages
  • $2,500 in punitive damages
  • $1,640 in reimbursement of rent

(monthly rent is $950)

Outcome

The Tribunal awarded the lessee:

  • $1,000 in material damages
  • $1,000 in moral damages
  • $2,500 in punitive damages
  • $1,640 in reimbursement of rent
Reasons

The lessor’s mandatary behaved reprehensibly. He entered the lessee’s dwelling without authorization before the end of the lease. He removed and threw out the property that was still there. He did not try to contact the lessee for confirmation that the property had no value and that he could dispose of it.

The lessor’s mandatary violated the lessee’s right to privacy, to the peaceful enjoyment and free disposition of his property, to the inviolability of his home, and to respect for his private property. As there was an unlawful and intentional interference with a right under the Charter of human rights and freedoms, the lessee was entitled to punitive damages.

Full judgment

Weill c. 9123-8584 Québec inc. (November 18, 2021)

 

Issue

Overcrowded dwelling

Dwelling of 65 square metres inhabited by 9 persons (family of 2 adults and 7 children)

Resiliation of the lease

Summary of the application

The lessor applies for:

  • the resiliation of the lease
  • $776 in material damages
  • $2,000 in moral damages
Outcome

The Tribunal:

  • resiliates the lease
  • dismisses the lessor's application for moral and material damages
Reasons

The dwelling of 65 square metres at issue is inhabited by 9 persons: a family of 2 adults and 7 children.

The lessee has contravened the municipal by-law. Each occupant of the dwelling has 7 square metres at his or her disposal, whereas the minimum provided in the by-laws is 8.5 square metres.

The overcrowding of the dwelling has caused serious injury to the lessor, due to the irremediable deterioration of his immovable.

The lessee and his family were also responsible for persistent, repeated, abnormal, and excessive problems that bothered the neighbours, depriving them of the peaceable enjoyment of their own dwellings.

The moral damages claimed by the lessor are extracontractual damages that cannot be granted in an application concerning a residential dwelling before the Tribunal administratif du logement.

Full judgment

David c. Abbas Chaudry (January 20, 2022)

 

Issue

Excessive noise caused by work in the building

Telework

Resiliation agreement

Defect of consent

Summary of the application

The lessee applies for:

  • a rent reduction
  • moral damages
  • the reimbursement of amounts paid further to a lease resiliation agreement

(monthly rent of $1,825)

Outcome

The Tribunal grants the lessee:

  • $2,285 in rent reduction
  • $800 in moral damages
  • $1,875 in reimbursement of the rental indemnity
Reasons

The lessee had to work from her dwelling because of the COVID-19 pandemic. She suffered a loss of peaceful enjoyment of the premises because of abnormal and recurring noise caused by work in the building. The work, which lasted three months, hampered the performance of her work and caused her numerous inconveniences.

The lessee had to quickly leave the premises to be able to continue to work in a quiet environment. She was forced to sign a lease resiliation agreement and pay the penalties demanded by the lessor so that she could move quickly. Because her consent was vitiated, she is entitled to the restitution of the relocation indemnity she paid to the lessor.

Full judgment

Laplante c. Groupe immobilier Lyndalex (January 26, 2022)

 

Issue

Major work

Noise

Safety obligation

Summary of the application

The lessor appeals from:

  • a decision of the Tribunal administratif du logement condemning it to pay $800 to the lessee.
Outcome

The lessor’s appeal is dismissed.

Reasons

The lessee is entitled to a rent reduction proportionate to the serious inconveniences caused by major work, even though the lessor was required to carry out that work as a result of its obligations of maintenance and security.

The necessary and inevitable nature of major work carried out on an immovable does not make the associated inconvenience normal.

Although the lessor did not commit a fault, the lessee is nevertheless entitled to compensation by means of a rent reduction. The lessee’s choice to rent a dwelling in an older immovable does not constitute a waiver of that right.

Full judgment

Structures métropolitaines SMI inc. c. Lemieux (March 21, 2022)

 

Issue

Harassment

Condition of the dwelling

Renovation work

Summary of the application

The lessee (file 1) applied for:

  • $5,000 in moral damages
  • $5,000 in punitive damages
  • $2,022 in material damages
  • a rent reduction ($100 a month)
  • an order directing the lessor to cease all harassment and to carry out the repairs in the dwelling

The lessees (file 2) applied for:

  • $1,000 in moral damages
  • a rent reduction ($100 a month)
  • an order directing the lessor to cease all harassment

(monthly rent in both files is $400)

Outcome

In file 1, the Tribunal awarded the lessee:

  • $5,000 in moral damages
  • $5,000 in punitive damages
  • $350 for loss of enjoyment of the premises and a rent reduction of $50 a month for the future until the work is completed
  • an order directing the lessor to stop intimidating and harassing the lessee

In file 2, the Tribunal awarded the lessees:

  • $1,000 in moral and punitive damages
  • $1,200 in rent reduction for loss of enjoyment of the premises
  • an order directing the lessor to stop intimidating and harassing the lessees
Reasons

The lessor regularly and constantly harassed all the lessees and was often aggressive with them. He escalated his actions in order to restrict their right to the peaceful enjoyment of the leased premises and to convince them to leave.

The lessor’s actions caused the lessees moral distress, constant stress, severe anxiety, and the loss of peaceful enjoyment of the premises for 18 months.

Full judgment

Yule c. Roussy* (December 7, 2021)

* Corrected on July 18, 2022

 

Issue

Conditions of lease

Right to access yard

Loss of use

Conduct of lessors' son

Summary of the application

The lessee applies for:

  • rent reduction
  • $1,500 in moral damages
  • $1,000 in punitive damages

(monthly rent of $472)

Outcome

The Tribunal awards the lessee:

  • $600 in rent reduction
  • $1,500 in moral damages
  • $1,000 in punitive damages
Reasons

The parties were bound by a lease for a dwelling; section E of the lease form included the right to access the yard, with no precisions or limitations.

For 15 years, the lessee maintained the back yard and planted flowerbeds. The situation changed when the lessors' son moved into another dwelling in the immovable in July 2019. The lessee had to cease all her gardening activities because of the son's attitude and the transformation of the yard.

The expression [TRANSLATION] "access to the yard" used in the lease is non-exhaustive and it is not necessary to note a use of the premises that the lessors allow.

The lessee had a real right to use the back yard to enjoy her gardening activities. She is entitled to a rent reduction of $50 for each of the months she was deprived of this use.

The lessors, who never expressed disapproval of the actions or conduct of their son, are condemned to pay moral and punitive damages to the lessee.

Full judgment

Roy c. Rebelo de Andrade (September 6, 2022)

 

Issue

Lessor's conduct

Power cut

Right to maintain occupancy

Summary of the application

The lessee applies for:

  • $25,000 in moral damages
  • $10,000 in punitive damages
  • $750 in material damages
  • an order compelling the lessor to supply the dwelling with electricity

(monthly rent of $510, including electricity)

Outcome

The Tribunal:

  • awards the lessee:
    • $1,500 in moral damages
    • $3,000 in punitive damages
    • $39 in material damages for the electricity and subscription costs to Hydro-Québec

and

  • orders the lessor to restore the subscription to Hydro-Québec in his name so that he is responsible for the dwelling's energy costs
Reasons

The lessor, who wanted to repossess the dwelling, took multiple steps to incite the lessee to leave the premises.

The lessee is entitled to $1,500 in compensation for the trouble and inconvenience suffered because of the lessor's conduct, communications he had with her, and the fact that the electricity for the dwelling was cut off.

The lessee is also entitled to punitive damages because the lessor took the law into his own hands by trying to repossess his building by restricting the lessee's right to full enjoyment of her dwelling and to maintain occupancy.

Full judgment

Boulanger c. Dallaire (September 29, 2022)

 

Issue

Home daycare operated in the dwelling beneath the lessee’s dwelling

Excessive noise

Commercial use

Summary of the application

The lessee seeks:

  • a 50% rent reduction
  • $500 in moral damages

(monthly rent of $720)

Outcome

The Tribunal awards the lessee:

  • a rent reduction of $150 a month
  • $300 in moral damages
Reasons

The lessee is entitled to a rent reduction because she suffered loss of enjoyment of her dwelling due to frequent and abnormal noise from the daycare operated in the dwelling beneath hers.

The lessee is also entitled to moral damages, given the significant stress she suffered because of this noise.

The lessors have an obligation of result that consists in providing peaceful enjoyment of the leased premises. They should not have permitted the commercial use of the dwelling below the lessee’s dwelling, especially since the noise insulation in the building is not adapted to this type of use.

Full judgment

Cadena c. Singer (January 11, 2023)

Note to reader: The above examples of decisions were selected and summarized by SOQUIJ. In rare instances, they may have been appealed from before a higher court. If you wish to cite one of those judgments before a tribunal, it is recommended that you check the plumitif of the courthouse in question.

Continue searching

If need be, you can consult other decisions with regard to dwelling leases by using the search engine (in French only) available free of charge on the SOQUIJ website. For best results, simply select a tribunal (e.g. Tribunal administratif du logement), and enter French key words such as “bruit” (noise), “moisissure” (mould), “zoothérapie” (animal therapy), “résiliation” (resiliation), “expulsion” (eviction), etc.